Ivey College Consulting provides its services via online consultations and electronic exchanges of information (web, email, cloud). Therefore, we need to verify a few things in order to ensure that you can work effectively with your coach.
You must have access to a laptop or desktop computer and a reliable internet connection.
You must have the capacity to scan and upload documents from cloud or web-based computing services.
You must be able to speak, write, and understand English well enough to participate in online consultations and electronic exchanges of information.
If you cannot meet one of the above requirements, we are unfortunately not a good match for you and won’t be able to work with you. Please consult the Higher Education Consultants Association directory for a coach who could work with you in a different way.
Working together
Ivey College Consulting wants you to understand how we will work together and confirm that you agree to work together in this way.
Coaching sessions are designed to be a conversation between the Applicant and the Coach. Although Parents may participate in all of the sessions with the Applicant, we recommend that the Parents participate only when requested to do so by the Coach. The Coach will ask for Parents’ participation when there are key decisions to be made or whenever an issue arises that would, in the Coach’s judgment, best be addressed in a full family discussion.
It is expected that the Applicant will be on time for and attend the coaching sessions as arranged. If there is a need to reschedule the session, you must notify your Coach immediately. If you fail to reschedule and/or are more than 15 minutes late to a scheduled session, then you will be charged for the make-up session at the current add-on session rate. If this happens more than once, your coaching relationship may be terminated.
Between coaching sessions, you will have homework assigned by your Coach. It is expected that you will complete that homework to the best of your ability and submit it to your Coach by agreed-upon deadlines. If you fail to put forward your best effort or repeatedly miss deadlines, your coaching relationship may be terminated.
The Applicant is expected to share full and accurate information with the Coach. You will be asked to share user names and passwords to the Coach for college-related accounts such as the Common Application, Naviance or school-based college admissions software, and SAT/ACT/TOEFL.
The Applicant and the Parents are expected to raise concerns about the process and/or the relationship promptly so that they can be resolved and addressed.
Ethical standards
Ivey College is committed to upholding the highest of professional ethics, while fulfilling our responsibilities to the Applicant and Parents. Please review our statement and expectations regarding our behavior and yours and then confirm your agreement to abide by these standards.
Ivey College treats our relationship and the information shared as confidential in order to encourage candid communication as we work together. It is especially important that Parents understand that confidences shared by the Applicant with the Coach will be maintained unless those confidences include information that makes the Coach believe the Applicant poses a danger to himself/herself or others. Likewise, the Applicant should understand that the Parents may also share information with the Coach in confidence and that those confidences will also be maintained unless the Coach believes that the Parents pose a danger to themselves or others. That being said, we encourage honest and open communication between the Applicant and Parents and usually find that the Coach can conduct a facilitated conversation that results in a very open process in which the Applicant and his/her Parents deepen their relationship.
Ivey College requires that you treat our work product (advice, feedback, questionnaires, etc.) as proprietary and that you secure our permission before sharing it with anyone outside of your immediate family and recommenders.
Ivey College does not guarantee admission to any particular school because we are not the ultimate decision makers.
Ivey College does not make direct contact with any of the colleges on the Applicant’s behalf, because to do so would violate the professional rules governing the process and could jeopardize the Applicant’s admission.
Ivey College does not write materials for the Applicant or engage in any practices that we consider violations of admissions or professional ethics. We like to explain the distinction as follows: we are the coach, and you are the athlete. We will push you to do your absolute best, but you will be running your own laps. What you get out of this process grows in direct proportion to the effort you put in. At the end of the process, your application is your own and your admission reflects your own accomplishment.
Ivey College cannot be associated with any unethical conduct by the Applicant or his/her Parents, and if we learn about such conduct, we will terminate the relationship and the fees will not be refunded.
Payment Policies
Ivey College Consulting wants to make sure you understand our payment policies before we begin working together.
Ivey College Consulting requires that fees be paid in full before coaching will commence.
Ivey College Consulting does not refund fees, except in the unlikely event that the assigned Coach is unable to fulfill his or her obligations due to unforeseen circumstances (such as serious illness) and Applicant declines to work with another Coach. In that case, fees will be refunded on a pro-rata basis. However, if the coaching relationship is terminated for other reasons (such as Applicant’s failure to submit homework on time or provide full information), then no fees will be refunded.
If you have any questions or concerns, please contact us by e-mail at college@annaivey.com or to the following mailing address:
Ivey College Consulting, Inc.
11693 San Vicente Blvd. #103
Los Angeles, CA 90049